The Maryland Office of the Public Defender (OPD) has issued a Request for Information (RFI‑715) to gather market data on commercial eDiscovery Software‑as‑a‑Service (SaaS) solutions. OPD processes roughly 7 TB of discovery data each week and needs a secure, end‑to‑end cloud platform capable of ingesting, organizing, reviewing, analyzing, sharing, archiving, and exporting large volumes of audio, video, and document evidence for statewide criminal defense work. The RFI seeks detailed technical, security, compliance, scalability, AI, and support information but explicitly forbids any pricing data. Responses are due by 5:00 PM EST on 11‑09‑2026, with questions due by 5:00 PM EST on 11‑02‑2026. The procurement officer is Tamani Lynch; the primary contact for the RFI is Thaddaeus Hubbard. No contract award is implied at this stage; the RFI will inform a future solicitation.
• Statewide eDiscovery SaaS platform for criminal defense
• Must handle ≥7 TB/week of mixed media (audio/video, PDFs, images, etc.)
• Requires U.S.‑based hosting, SOC 2 Type II, CJIS, and Maryland DoIT compliance
• Needs multi‑tenant isolation, 250+ concurrent users, AI‑driven transcription, search, and analytics
• Must provide robust audit logging, role‑based access, encryption, and data‑ownership guarantees
• Detailed information on architecture, scalability, SLAs, AI safeguards, and support models is requested.