Description
The Maryland Department of Health (MDH) is issuing an RFI to learn about commercially available, off‑the‑shelf Laboratory Information Management System (LIMS) and Customer Relationship Management (CRM) solutions that can support the state’s newborn and infant screening programs (early hearing detection, bloodspot metabolic screening, birth defects reporting, critical congenital heart defect screening, and related follow‑up). MDH currently uses STARLIMS for laboratory functions and OZ e‑ScreenerPlus for surveillance, but both systems have limitations in reporting, data integration, automation, and user workflow. The agency seeks a modern, cloud‑based, modular platform that can ingest HL7 messages, provide robust analytics, support real‑time dashboards, enable secure multi‑tenant access, and integrate with existing state data exchanges (CRISP, VSA, MSDE). Vendors are asked to provide company background, solution capabilities, integration approaches, security/compliance posture, deployment models, and support structures. Responses are due by 2 PM EDT on 30 Oct 2026; questions must be submitted by 12 PM EST on 16 Oct 2026. No pricing is requested, and participation does not guarantee future procurement.
• Goal: Replace/augment current STARLIMS & OZ e‑ScreenerPlus with a unified, scalable LIMS/CRM platform.
• Required functionalities: electronic test order receipt, result transmission, HL7/IHE interoperability, case management, automated alerts, longitudinal infant records, advanced reporting, and user‑friendly dashboards.
• Desired architecture: cloud‑native SaaS or IaaS with modular services, role‑based access, HIPAA‑compliant security, and ability for state staff to configure workflows without vendor code changes.
• Stakeholders: >700 health‑care providers, MDH laboratory and program staff, hospitals, early‑intervention services, state education and vital statistics agencies.
Attached files
Contact
Candade Poag(Procurement Officer)