PHPA 4124: Statewide Care Coordination Program for Children and Youth with Specific Health Care Needs

The Maryland Department of Health (MDH) Office of Children & Youth with Specific Health Care Needs (OCYSHCN) seeks a single nonprofit or governmental entity to deliver a statewide care‑coordination program for children and youth with specific health care needs (CYSHCN) and their families. The award will be a cost‑reimbursement contract lasting three years (July 1 2027 – June 30 2030) with an optional two‑year extension. The contractor must design, implement, and manage standardized, culturally aware, family‑focused care‑coordination services, including assessment, tiered support, capacity‑building training, outreach, data collection, and compliance with ADA, HIPAA, and state privacy rules. A pre‑proposal conference is offered (Oct 16 2026) but attendance is not mandatory. Applications are submitted via eMaryland Marketplace Advantage (eMMA) by Nov 13 2026. • Provide statewide, standardized care‑coordination services for CYSHCN (ages 0‑22) across Maryland. • Develop and deliver a tiered service model, conduct assessments, and re‑assess families regularly. • Create and maintain a capacity‑building curriculum for caregivers and youth, including health‑care transition content. • Ensure ADA, HIPAA, and MD PIGA compliance; produce accessible digital and printed materials. • Operate a secure, HIPAA‑compliant communication system (phone, text, video, email) and maintain accurate client data. • Submit detailed master work plans, monthly progress reports, and data summaries; attend kick‑off and recurring coordination meetings. • Manage staffing, training, outreach, and recruitment to meet enrollment targets; serve an estimated total client capacity (full implementation) as defined in the work plan. • Coordinate with local health departments, schools, and community agencies; provide regular status updates and contingency plans.