Flexible Support Services Master Agreement Request for Responses (RFR)

The Commonwealth of Massachusetts Department of Mental Health is seeking qualified provider organizations to enter a Master Agreement for Flexible Support Services. The contract will enable providers to deliver a range of community‑based mental‑health services—including individual practitioner care, flexible support teams, group modalities, youth‑adult peer mentoring, and family‑driven peer support—to children, adolescents, and young adults (0‑21 years) across the state. Providers must submit a Request for Response (RFR) that demonstrates compliance with DMH’s definitions, flexible‑fund usage procedures, team staffing models, and supplier‑diversity requirements. The solicitation also includes extensive attachment packages outlining definitions, core service elements, flexible fund procedures, projected team structures, and contractual forms. • Core services: clinical therapy, therapeutic support, peer‑support (parent/caregiver and young adult), and contingency “flexible funds” purchases that directly benefit youth. • Required staffing: Program Managers, Clinicians (MA‑licensed or independent), Family Partners, Young‑Adult Peer Mentors, and Therapeutic Support Specialists, with team capacity ranging from 10 to 50 youth per team. • Mandatory compliance: Use of Commonwealth standard contract form, electronic funds transfer enrollment, supplier‑diversity plan (for contracts > $150 k), and strict record‑keeping (7‑year retention). • Procurement mechanism: Open Market RFR via COMMBUYS, allowing electronic quoting; pre‑bid conference noted as a continuation of a prior RFR but no specific date provided.