Program of Assertive Community Treatment (PACT) Request for Information

The Massachusetts Department of Mental Health (DMH) has issued a Request for Information (RFI) to gather stakeholder input ahead of a re‑procurement of the statewide Program of Assertive Community Treatment (PACT) and Forensic PACT services. The RFI seeks feedback on data‑collection methods, client‑satisfaction integration, outcome metrics, certification alignment with MassHealth, and service‑model enhancements. Interested parties may attend three listening sessions (provider, family/guardian, client) and must submit written comments (max three pages) by the deadline. No budget or contract value is disclosed at this stage. • Scope: Recommendations on person‑level reporting, EMR integration, SDOH tool selection, certification alignment, and service‑model improvements for PACT/Forensic PACT. • Participation: Attend optional listening sessions on Oct 28, Nov 2, and Nov 3 2026; submit written feedback via COMMBUYS or email by Nov 3, 2026 5 PM. • No monetary amounts, contract term, or award date are provided; this is an early‑stage market research effort.