RFI - Tyler Munis on Premises to SaaS Solution

The City of Asheville is issuing an RFI to gather information from qualified vendors about cloud‑based SaaS solutions that could replace its on‑premise Tyler Munis ERP/HCM system and its separate Customer Information System for water/sewer billing and field operations. Vendors should provide details on product capabilities, implementation methodology, and budgetary estimates. The information will help the City determine feasibility, scope, and cost before proceeding to a formal procurement. • Scope includes an integrated ERP/HCM platform covering finance, payroll, and HR. • Separate utility billing and field maintenance CIS for water/sewer services. • Vendors must respond by October 22, 2026 with product and implementation details. • Questions due by October 20, 2026. • No mandatory pre‑bid meeting or site visit. • Results will inform future procurement strategy (potential RFP).