Sole Source Purchase for Aqua TROLL 500 and 600 Sondes Evaluation, Diagnostic, Maintenance, Replacement Parts, and Repairs

The State of New Mexico, Environment Department, is seeking a sole source purchase for the evaluation, diagnostic, maintenance, replacement parts, and repairs of Aqua TROLL 500 and 600 sondes. The contractor must be able to perform factory diagnostics, maintenance, calibration, repairs, and provide OEM replacement parts. The contractor must also be available during regular business hours to respond to service needs and coordinate shipments or diagnostics. • The contractor must be the original equipment manufacturer (OEM) for the sondes. • The contractor must have access to proprietary diagnostic utilities, firmware, sealed sensor modules, and calibration fixtures. • The contractor must be able to provide a detailed invoice outlining all tangible items and services rendered each time a sonde is sent to the factory for evaluation or repair. • The contractor must be available during regular business hours to respond to service needs and coordinate shipments or diagnostics.