RFP 2017-08 Server Support

This contract provides enterprise‑level server support services for Covered California’s server environment for a one‑year term. The contractor must staff qualified personnel to manage Windows Server OS, AD/DNS/DHCP, HP hardware, Hyper‑V clustering, System Center VMM, and enterprise storage, while adhering to state‑defined work hours and providing regular status reports. The award was made to Trinity Technology Group, Inc. with a maximum funding ceiling of $650,000. • Scope includes day‑to‑day server administration, patching (including weekend work), and reporting. • Minimum vendor qualifications require extensive experience (10 years Windows Server, 5 years ≥50‑server farms, etc.). • Contract may be extended six months if state staff are not hired; work must not begin before a fully executed agreement.