USF Private Branch Exchange (PBX)

The University of South Florida Board of Trustees is seeking a replacement Private Branch Exchange (PBX) system, which can be either on-premises or cloud-based, with on-premises backup capabilities for E911 and essential services. The university currently has an on-premises PBX running Avaya System Manager 6.3 and is looking to replace it due to its age. The new system should support approximately 1,000 VoIP users and 2,500 analog users. Key features of the replacement PBX include support for E911, essential services, and integration with existing systems. • The replacement PBX should be able to support a large number of users, including VoIP and analog users. • The system should have on-premises backup capabilities for E911 and essential services. • The university is looking for a modern PBX system that can integrate with existing systems, including Oracle Enterprise Communications Broker (ECB) and Oracle Session Border Controller (SBC). • The replacement PBX should be able to support a variety of phone lines, including elevator lines, fire panel lines, security alarm lines, and fax lines.