AutoCad - Help Desk/Archit Eng & Const - PW - tmw

This contract awards Cuyahoga County a one‑year, not‑to‑exceed purchase order for a premium, certified help‑desk service that supports Autodesk AutoCAD software (SKU 02HI1-001099-L942). The service will be provided as a single‑user, government‑wide solution, with no split between vendors, and is classified as an informal sourcing event. • Scope: Provide help‑desk support, troubleshooting, and maintenance for AutoCAD for county staff. • Term: 12‑month period from 6 April 2023 to 5 April 2024, with a not‑to‑exceed ceiling. • Procurement: Informal, sealed bid, awarded to a single vendor (vendor name not disclosed).