Water System Software

The City of Ridgefield has entered into a contract with Aquatic Informatics for the provision of water system software, specifically the TokaySQL software, for a period of 5 years. The contract includes a perpetual license for the software, as well as support and maintenance services. The vendor will provide updates and enhancements to the software, and the city will pay an annual fee for the support and maintenance services. The contract also outlines the terms and conditions for the provision of professional services, such as software installation and training. • The contract is for a 5-year period, with the option to renew for additional 12-month periods. • The vendor will provide support and maintenance services, including updates and enhancements to the software. • The city will pay an annual fee for the support and maintenance services, with the option to terminate the contract if the vendor fails to provide adequate services. • The contract includes a perpetual license for the software, with the option to purchase additional modules or services. • The vendor will provide professional services, such as software installation and training, at an additional cost.