AutoCad - Help Desk/Archit Eng & Const - PW - tmw

This contract awards a one‑year, not‑to‑exceed purchase order for a premium help‑desk service that supports architecture, engineering, and construction (AEC) users within Cuyahoga County. The service will be provided by a single vendor on a single‑user basis and will not be split among multiple suppliers. • Scope: Provide dedicated help‑desk support for AEC software tools (e.g., AutoCAD) to county staff. • Term: 12 months, from 6 April 2022 to 5 April 2023, with a not‑to‑exceed ceiling price. • Procurement: Informal sourcing event (event #2424) with award status listed as “Awarded,” but the vendor’s identity is not disclosed in the available data.