The State of Montana, Department of Public Health and Human Services is seeking an Offeror(s) to provide the EBT Replacement services for Montana’s Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF or Cash) program, and Special Supplemental Nutrition Program for Women, Infants, and Children (WIC). The contract includes a range of EBT services and functions to support the electronic delivery of health and human services benefits to eligible participants in Montana.
• The contract includes benefit redemption/transaction processing, Reconciliation, Settlement, State and Federal reporting, POS terminal deployment and maintenance, Merchant management, Deployment of farmer equipment, EBT card specifications, production and distribution, PIN establishment and maintenance, Customer service support, IVR services, Web portal, Hot site services, Production recovery support, Security and privacy, Audit services, Training.