The contract is for the Development Services System Improvement Process Phase 4, which aims to improve the efficiency and effectiveness of the development services in Pinellas County. The scope of work includes systemwide implementation, implementation planning, and facilitation of work product. The contract is valued at $60,000 and is expected to last for 24 months. The key tasks include completing initiative designs, monitoring implementation of improvements, expansion of the project management program, refinements to procedures, technology enhancements, regulatory changes, customer experience improvements, and organizational improvements.
• Systemwide implementation
• Implementation planning
• Facilitation of work product
• Expansion of the project management program
• Refinements to procedures
• Technology enhancements
• Regulatory changes
• Customer experience improvements
• Organizational improvements