RFP 6871 Medicaid Reimbursement Services

This three‑year contract awards Stellar Therapy Services the responsibility for providing a comprehensive Medicaid reimbursement program to the Johnson City School System. The vendor must credential and enroll the district and its staff with TennCare and all Managed Care Organizations, handle all billing and claim submissions, manage student medical records and parental consents, and deliver training and ongoing technical support. A web‑based, FERPA/HIPAA‑compliant platform (English and Spanish) is required, along with monthly financial reporting and a help‑desk for customer service. Key elements include: • Full‑service Medicaid billing, claim processing, and rapid fund deposit (within 3 days). • Credentialing, licensing, and enrollment of school nurses/therapists as in‑network providers. • Training, documentation, and bilingual technology platform with ongoing support. • Annual renewal option with a base 3‑year term and strict implementation deadline (service operational within 30 days of award).