RFP 27-87793 FSSA OMPP Enrollment Broker Services

The State of Indiana’s Family and Social Services Administration (FSSA) is seeking an Enrollment Broker to support its Medicaid Managed Care enrollment processes, including Hoosier Healthwise, the Healthy Indiana Plan, Hoosier Care Connect, and Indiana Pathways for Aging. The broker will assist individuals and families in navigating enrollment, completing applications, and maintaining eligibility across these programs. This contract likely requires strong knowledge of Indiana Medicaid policies, excellent customer‑service skills, and the ability to manage high volumes of enrollment cases. • Supports multiple Medicaid managed‑care programs (HHW, HIP, HCC, Pathways for Aging) • Provides enrollment assistance, application completion, and eligibility verification • Must be familiar with Indiana Medicaid regulations and enrollment platforms • Expected to handle a high volume of client interactions and maintain accurate records • Contract deadline: 10/28/2026