NEMT Broker for Medicaid FFS Beneficiaries

This RFP seeks a qualified broker to manage and administer non‑emergency medical transportation (NEMT) for Medicaid fee‑for‑service beneficiaries in three Michigan counties, with the potential to expand statewide. The contractor will coordinate rides, ensure compliance with Medicaid regulations, maintain data security, and meet defined service‑level agreements. • Initial coverage: Wayne, Oakland, and Macomb counties (possible expansion to all Michigan counties) • Responsibilities include scheduling, provider payment processing, eligibility verification, and performance reporting • Must adhere to HIPAA, data‑security, insurance, and Medicaid provider requirements • Provide key personnel, subcontractor disclosures, and a disaster‑recovery plan • Technical proposal due by October 30 2026; pre‑proposal meeting optional on September 14 2026 • Evaluation: minimum 400 technical points (out of 500) before price is considered; best‑value award, not necessarily lowest price • Contract likely multi‑year with ongoing performance metrics and reporting obligations