Description
The State of Michigan’s Department of Health and Human Services is seeking a qualified broker to administer Non‑Emergency Medical Transportation (NEMT) services for Medicaid fee‑for‑service beneficiaries in Wayne, Oakland, and Macomb counties, with potential expansion statewide. The broker will coordinate rides, manage provider networks, ensure compliance with Medicaid regulations, and meet performance standards outlined in the Service Level Agreement. The contract will be awarded to a responsive bidder who scores at least 400 technical points and offers best value.
• Scope: Centralized management of NEMT for Medicaid FFS beneficiaries (scheduling, provider vetting, claims processing, data reporting).
• Geography: Initially three counties (Wayne, Oakland, Macomb) – possible expansion to all Michigan counties.
• Deliverables: Maintain a qualified provider network, meet SLA metrics, submit regular performance and utilization reports, adhere to HIPAA and data‑security requirements.
• Mandatory submissions: Complete Schedule A‑I, pricing (Schedule B), insurance, and confidential treatment forms by 3:00 p.m. ET, Oct 30 2026.
• Evaluation: Technical score (minimum 400/500) then price; no lowest‑price guarantee.
• Contract type: Hybrid (services with possible software components) under state‑approved terms.