RFP 27-88284 FSSA DDARS BBA No Wrong Door

The Indiana Department of Administration (IDOA), on behalf of the Indiana Family and Social Services Administration’s Division of Disability, Aging, and Rehabilitative Services (DDARS) – Bureau of Better Aging, is seeking a vendor to modernize, implement, operate, and transition the Medicaid Administrative Claiming (MAC) process for the “No Wrong Door” program. The effort will likely involve redesigning claim processing workflows, integrating or upgrading IT systems, providing training, and managing the operational hand‑off to the agency. • Scope: MAC process modernization, system implementation, operational support, and transition. • Target audience: Vendors with expertise in Medicaid/healthcare claims administration, IT modernization, and change management. • Deliverables: Updated claim processing platform, documentation, training materials, and a transition plan. • Timeline: Submission due by 28 Oct 2026; project schedule not disclosed. • Funding: Not specified; typical state Medicaid IT/consulting contracts range from several hundred thousand to multi‑million dollars.