Description
The State of New Jersey is seeking a vendor to design, develop, implement, host, and provide ongoing support for a custom, web‑based case‑management system (NJEIS) that will serve the Early Intervention Services program. The effort includes system customization, go‑live training, monthly hosting and help‑desk support, hourly rates for enhancements and supplemental training, and the ability to manage Medicaid/SCHIP and private‑insurance recoveries using percentage‑based contingencies. The contract is an eight‑year base term with possible one‑year extensions, retains a 30 % retainage on certain line items, and requires extensive security, privacy, and compliance measures (HIPAA, FERPA, state‑wide information security standards, etc.).
• Core deliverables: system implementation, customization, go‑live training, and multi‑year hosting/maintenance.
• Ongoing services: hourly enhancements, supplemental training, and monthly recovery‑percentage calculations for Medicaid/SCHIP ($47.5 M baseline) and private insurance ($6 M baseline).
• Mandatory compliance: data encryption, role‑based access, quarterly security audits, annual penetration testing, and extensive reporting requirements.