Description
The National Information and Referral Support Center will advance the Administration for Community Living's (ACL) strategic priority by increasing the quality and professionalism of the Older American's Act (OAA) aging and disability information and referral field. The center will provide support, technical assistance, and training to the National Aging Services Network to enhance the skills, knowledge, and management capacity of aging and disability information, referral, and assistance programs. The goals of the center include providing streamlined access to information, services, and support for older adults, people with disabilities, and their families and caregivers, and advancing the HHS strategic goal of Improving the Well-Being of Americans. Some key features of the project include:
• Providing technical assistance to support the ongoing implementation, operation, and enhancement of the Eldercare Locator
• Promoting standards and certification for the aging and disability information, referral, and assistance workforce
• Coordinating with information, referral, and assistance systems to define OAA information, referral, and assistance as a system, service, and process
• Disseminating evidence-informed and culturally responsive practices throughout the nation's information, referral, and assistance ecosystem
• Investing in and utilizing innovative technologies to enhance the workforce, improve access, and increase efficiencies