Description
The U.S. Embassy in Guatemala is seeking to procure the IBIS ClearCase Automated Cartridge Case Triage System. The system should include equipment, installation, training, and maintenance. The training should be conducted in Spanish for 40 INACIF Ballistics Laboratory experts, with two groups of 20 people each, and should include system operation, software management, fault detection, and common malpractices. The maintenance should include a base year of 12 months and four option years, with 24/7 telephone hotline support, email support, and on-site diagnosis and repair visits.
• The system should be delivered to an INL designated warehouse in Miami within 45 calendar days of contract award.
• The system should be compatible with the existing IBIS system at the INACIF Ballistics Laboratory.
• The training facilities, including adequate space and projection equipment, will be provided by INACIF.
• Secure remote access to the system will be permitted for troubleshooting by manufacturer-certified technicians.