Credentialing Verification Sources Sought

The U.S. Department of Veterans Affairs (VA) is seeking sources for credentialing verification services to support the Veteran Community Care Program (VCCP). The program requires services to credential and monitor community care providers that furnish hospital care, medical services, or extended care services to Veterans. The VA is looking for vendors that can provide real-time dashboards and queue views showing credentialing status by provider/facility, support bulk upload and export of provider data, and provide audit-ready reporting features. The vendor should also have experience in successfully performing requirements of a similar size, scope, and complexity. Some key points to consider: • The VA is looking for vendors that can provide national coverage with no IP-based access failures across states/territories. • The vendor should be able to restrict or customize user access to designated users. • The vendor should have the capability to ingest and process bulk provider data. • The vendor should be able to provide a real-time status dashboard with a queue view that displays each provider/facility’s current credentialing stage. • The vendor should have experience in handling provider non-response and monitoring CMS star ratings for community nursing homes.