Description
The Defense Commissary Agency (DeCA) is conducting market research to seek sources capable of performing non-personal services for Preventive Maintenance (PM) and Unscheduled Repairs of Miscellaneous Food Processing (MFP) Equipment for stores located in Group 8. The contractor shall provide labor, supervision, equipment, tools, materials, parts, transportation of employees, permits, and other necessary items to perform the various services as identified in the PWS. The scope of work includes performing PM and unscheduled maintenance of MFP equipment, as well as providing a 30-day warranty on replacement parts and labor. The contractor shall also comply with applicable OSHA, DOD, DeCA, and Installation safety regulations.
• The contractor shall perform PM and unscheduled maintenance of MFP equipment at various DeCA locations in the Continental United States (CONUS), to include Alaska, Hawaii, and Puerto Rico.
• The contractor shall provide a phone number or email to the stores listed on the contract for service calls during hours of performance.
• The contractor shall respond to unscheduled service calls and provide a signed repair quote to the COR within 16 working hours after receiving the call from the COR.
• The contractor shall perform approved repairs within 7 working days, unless the part requires OEM manufacturing.
• The contractor shall provide a 30-day warranty on replacement parts and labor.