Radio, CAD/AVL, & APC Maintenance and Repair

The Southwest Ohio Regional Transit Authority (SORTA) is seeking a qualified vendor to perform preventive maintenance and repair services to its Radio, Computer-Aided Dispatch (CAD) / Automatic Vehicle Location (AVL) and Automatic Passenger Counter (APC) systems for a five-year term. The scope of work includes 24-hour on-call service, on-site repairs, and maintenance of SORTA's mobile units. The contractor will be required to provide the necessary labor, hardware, materials, supplies, tools, and equipment to maintain or repair SORTA's Radio, CAD/AVL, and APC systems. • The contractor must have at least five years of experience in performing similar work on similar equipment. • The contractor must maintain a list of all Radio, CAD/AVL, and APC equipment installed on each bus and at each fixed site, including serial numbers and installation dates. • The contractor must establish a routine schedule for servicing equipment at each SORTA location. • The contractor must ensure that equipment firmware/software updates are kept current to maximize operating quality and efficiency. The evaluation criteria for this proposal include project approach, firm and staffing qualifications, and price. The project approach will be evaluated based on the vendor's understanding of SORTA's needs, their approach to managing the scope of work, and their ability to ensure all equipment is fully functional for daily service. The firm and staffing qualifications will be evaluated based on the firm's experience, capacity, and staff competency, as well as the qualifications and references of key personnel. The price will be evaluated based on the total cost of services being provided.