Website Redesign Services (Phase 1 – Discovery & Strategic Planning)

Texas Southern University is seeking a qualified vendor to perform Phase 1 of a comprehensive website redesign – the discovery and strategic‑planning phase. The contractor will lead stakeholder interviews, conduct a full content audit, assess user experience, navigation, accessibility, technical platform, and analytics, benchmark against peer institutions, and produce a detailed set of strategic recommendations and an implementation roadmap for the subsequent redesign phases. The effort is expected to last 8–12 weeks (approximately 3 months total contract length) and will be evaluated on experience, methodology, references, and price. • Conduct stakeholder discovery (interviews, workshops, surveys) and produce a discovery summary. • Perform extensive assessments: content audit, UX/navigation review, WCAG accessibility gap analysis, technical/platform review, and analytics performance review. • Deliver a strategic recommendations report and phased implementation roadmap covering IA, design, development, migration, testing, and launch. • Provide all deliverables in a final Phase‑1 report and presentation to university leadership.