The Department of Veterans Affairs, Network Contracting Office 2, intends to award a sole source, firm-fixed-price purchase order to STERIS CORPORATION for service maintenance of the Steris Advantage-Plus Medivators at the James J. Peters VA Medical Center in Bronx, NY. The Contractor will provide full technical support, OEM-compliant preventative maintenance, corrective services, and detailed reporting. Key aspects of the job include:
• Providing full technical support (on-site and phone)
• Performing OEM-compliant preventative maintenance
• Offering corrective services
• Providing detailed reporting
• Responding to service calls within four business hours
• Providing on-site support within one business day if needed
• Conducting on-site training for Sterile Processing staff
This opportunity is for a service maintenance agreement, and the contractor will be required to meet specific requirements, including responding to service calls and providing on-site support.
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