Description
The Department of Veterans Affairs is seeking a comprehensive and reliable internet-based scheduling system for building and maintaining 24/7 on-call schedules in the Surgery and Medicine Care Lines, and a 24/7 automated work schedule building system in the Emergency Department. The system must be FedRAMP certified and ATO Authorized, and must provide on-call and schedule building services, as well as training and technical support. The contract will be for a base period of one year, with four one-year options. The system must be able to create schedules for dates/times with no future time limit, and must be accessible via iPhone and Android mobile applications. The contractor must also provide a reporting tool in the database, allowing for metrics on staff shifts.
Some key features of the system include:
• FedRAMP certified and ATO Authorized
• 24/7 on-call schedule building services
• 24/7 automated work schedule building services
• Accessible via iPhone and Android mobile applications
• Reporting tool in the database for metrics on staff shifts
• Integration with Microsoft Outlook and Gmail services
• Support for multi-tier approval process
• Ability to incorporate individual provider scheduling preferences
• Support for VA’s Single Sign on Vendor
The contractor will be required to provide deployment, configuration, training, maintenance, and technical support for all services included in this contract. The system must not compromise employee or Veteran’s PHI or PII.