Description
FEMA seeks a single‑award IDIQ contract to provide qualified arbitrators and related arbitration‑support services for the Hermit’s Peak/Calf Canyon fire claims program. The contractor will maintain a roster of up to 20 arbitrators (minimum 6 qualified, with a local New Mexico presence preferred), conduct virtual and occasional in‑person hearings, prepare written decisions, and manage case scheduling, reporting, and travel logistics. The work is performed over a 12‑month base period with two optional 12‑month extensions, handling up to 1,700 arbitration hearings (≈ 8 per week) and supporting case‑review, overtime, and PMO administration under a hybrid FFP/T&M/LH contract structure.
• Provide qualified arbitrators (bar‑admitted, ≥ 10 yr legal experience, ≥ 5 yr arbitration/judicial experience) and maintain the roster throughout the contract.
• Conduct case reviews, hearings, and issue final decisions within defined timelines (claimant notification within 20 days, hearing scheduled within 90 days, decision within 10 days of hearing).
• Manage travel, training, and administrative support (PMO) with cost caps (PMO fees ≤ 4 % of arbitration case costs) and adhere to FEMA security, privacy, and records‑management requirements.