DUPAGE COUNTY SECURITY SYSTEM MAINTENANCE & REPAIR

The County of DuPage is seeking a qualified vendor to provide comprehensive maintenance and repair services for its existing security system infrastructure, which includes communication security systems and access control components. The contractor will be responsible for routine preventive maintenance, emergency repairs, system upgrades, and documentation of all work performed to ensure continued operational reliability across county facilities. • Perform scheduled preventive maintenance on communication and access‑control hardware. • Respond to emergency service calls and repair system failures within stipulated response times. • Provide parts replacement, system diagnostics, and software updates as needed. • Maintain detailed service logs and produce regular performance reports for the County. • Ensure compliance with relevant security and safety standards throughout the contract period.