Description
The FDA’s Center for Tobacco Products is seeking a qualified contractor to provide a five‑year service agreement and qualification service for a Cerulean SM450i Linear Cigarette Smoking Machine located at the Tobacco Products Laboratory in Atlanta, GA. The contract includes annual preventative maintenance, on‑site repair, operation qualification/performance verification, unlimited technical support, and full warranty coverage for non‑consumable parts. Service must be performed by Cerulean‑trained engineers, comply with ISO‑17025, and include detailed reporting for each visit. Options allow the Government to extend the agreement for up to four additional one‑year periods.
• One‑year base period with up to four one‑year renewal options (total possible 5 years).
• Annual preventive maintenance inspection and operation qualification/performance verification.
• Unlimited on‑site service visits, 72‑hour response time, and 2‑day response to service calls.
• Full manufacturer warranty on parts, labor, software updates, and travel.
• Required documentation: field service reports, calibration records, and diagnostic summaries.
• Service performed at FDA’s Atlanta laboratory (1777 Hardee Ave. SW, GA 30310).
• Firm‑fixed‑price, lowest‑price‑technically‑acceptable (LPTA) award.