Description
The Department of the Army is seeking a contractor to provide maintenance services for optical fabrication lab equipment at the Fort Jackson Optical Fabrication Lab in South Carolina. The contractor will be responsible for performing preventative maintenance and remote technical support for the equipment. The contract will be for a period of one year, with options to extend. The contractor must be registered in the System for Award Management (SAM) to be eligible for award.
• The contractor will provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the work.
• The contractor will perform all maintenance requirements in accordance with the manufacturer's literature and specifications.
• The contractor will provide remote technical support for the equipment.
• The contractor will maintain a collective operational uptime of 95% for all serviced equipment during normal operating hours.
• The contractor will provide emergency onsite repair response within 72 hours of notification for 100% of emergency repair requests.