The Pennsylvania Department of Education is seeking a solution for the receipt, generation, distribution, and secure storage of high school equivalency records, transcripts, and credentials. The successful vendor will maintain the database of records for the PDE high school equivalency assessment test data and will be the centralized and legal storage of information of all PDE high school equivalency assessment test data for all publishers and all test series data from 1942 to the present. The vendor will be the exclusive provider of document fulfillment for PDE for all publishers. Key responsibilities include:
• Providing customer service and assistance to record holders and requesters
• Receiving daily data transfers from PDE’s approved publishers
• Transferring data to PDE upon request
• Providing statistical reports upon request
• Providing real-time database authorization to authorized PDE staff
• Communicating with PDE regarding irregularities and solutions at no cost to the Commonwealth
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