Description
The National Institute of Environmental Health Sciences (NIEHS) requires a preventative maintenance agreement for their existing Seahorse XF96 Pro Analyzer with XF Imaging and Cell counting software. The agreement should include software updates, technical advice, and maintenance conducted by a specialist engineer certified by the original manufacturer (Agilent). The maintenance shall cover the entire XF96Pro Seahorse system, including unlimited telephone support, onsite service, labor costs, certified parts, consumables, and an annual preventative maintenance visit.
• Unlimited telephone support, hardware/software
• Onsite service including travel of the engineer to the facility
• All labor costs associated
• Agilent Certified Parts required for repairs
• Consumables used during repairs
• Annual preventative maintenance visit
• Consumables used during preventive maintenance
• Agilent service guarantee for replacement if unable to repair the unit.
Attached files
Contact
Francisca Wagstaff