06926Y0390-Software Support of Business Rules Engines (BRE)

The Department of Social Services (DSS)/New York City Human Resources Administration (HRA) is seeking software support for their Business Rules Engines (BRE). The BRE is used by the RAMS and SPOS applications to create and manage workflows and rules related to RA compliance and eligibility determination. The successful vendor will be required to provide support services to keep the software up to date with security patches and product level support for version migration and other technical issues. • The scope of work includes the design, development, and maintenance of eligibility determination rules as per agency policies. • The vendor will need to adjust these rules as per changes in policies to keep the eligibility decisions taken by FIA workers in accordance with New York Stat’s WMS system rules. • The vendor will need to minimize the error rate in overnight mainframe batch processing. • The contract is expected to start on March 1, 2026, and end on February 29, 2028.