Description
The Department of State's New York State Office for New Americans will be amending an existing contract with Catholic Charities Hotline (C1002092) that provides an immigration information and referral hotline. The amendment will expand weekday hotline hours to include longer weekdays (currently 9 am to 8 pm) to open at 8 am weekdays, and will revise the rate structure. DOS will revise the rate structure to a flat fee of $15 per call and $10 per referral, effective December 1, 2025.
Attached files
The solicitation documents live at the source — open the bid source above to download them.