Description
The California Governor’s Office of Emergency Services seeks a qualified contractor to repair, refurbish, and provide technical support for its Public‑Safety Communications microwave and radio equipment (Alcatel MDR‑8000 modules). The work includes hardware and software repairs, soak‑testing of repaired units, a 4‑week turnaround per Return Materials Authorization, business‑hour phone support, and a minimum six‑month warranty on repaired hardware. The contract is fixed‑price, lasting two years with an optional one‑year extension, and has a maximum budget of $180,000 for the base period. No subcontracting is permitted, and the contractor must supply all tools, insurance, and personnel.
• Repair of Alcatel MDR‑8000 microwave modules (hardware & software).
• Turn‑around ≤ 4 weeks per RMA, with full soak‑testing before return.
• Business‑hour phone support, 6‑month warranty, and mandatory insurance coverage.
• Fixed‑price, 24‑month base term (optional 12‑month extension), $180 k ceiling (potential $90 k extension).