Expert Consultant Services for UCD & Regulatory Systems Liaison

The Maryland State Department of Education is seeking a consultant to provide expert services for User-Centered System Design (UCD) and Regulatory Systems Liaison. The consultant will support local messaging, connections, and community engagement, and will update and refine Standard Operating Procedures (SOPs) based on input, regulatory updates, and updated policies. The consultant will also initiate innovative ways to engage in community outreach. • The consultant will facilitate communication and serve as a primary liaison between MSDE, parent and provider committees, and the broader community. • The consultant will translate complex COMAR regulations and policy updates into accessible, "plain language" resources and guidance for parents and child care providers. • The consultant will work closely with the Executive Director and Division of Early Childhood leadership to support communication, coordination, and effective service delivery across MD systems. • The consultant will examine administrative procedures and COMAR-based policies to make recommendations for improvements that align with user-centered design principles and practical field application. • The consultant will organize and coordinate innovative community outreach and external relations efforts to strengthen relationships with "trusted messengers".