Ambient AI Solutions

The State of Missouri is seeking information from the vendor community to better understand the services available for Ambient AI solutions capable of supporting rural clinical workflows at scale. The proposed scope of the service includes phased implementation and rollout of Ambient AI solutions across diverse rural provider environments, integration with existing EHR systems and clinical workflows, and strategic consulting and expert technical assistance. Some key points to consider: • The solution should be able to capture patient–provider conversations in real time and generate structured, EHR-ready clinical documentation. • The solution should be able to integrate with major EHR platforms using industry-standard interoperability protocols. • The solution should be able to operate in low-bandwidth or unstable connectivity environments typical of rural settings. • The solution should be able to ensure clinical accuracy and mitigate the risk of 'hallucinations' (generating false or medically inaccurate information). • The solution should be able to provide comprehensive provider and staff training, including initial onboarding and refresher training. • The solution should be able to provide ongoing technical support, maintenance, and system updates.