This Los Angeles County solicitation seeks vendors to provide ongoing software maintenance and 24 × 7 support for Veritas NetBackup products. The contract covers multiple hardware‑tier options (Tier 2, Tier 3, Enterprise) and includes perpetual‑license annual pricing for client‑application/database packs, NDMP extensions, and enterprise server bundles. Vendors must submit a complete bid electronically through the County’s Vendor Self‑Service portal by the deadline, attach all required forms (Appendix A), and certify compliance with California tax, prevailing‑wage, and small‑business preferences. The award will be for a one‑year performance period (11/01/26 – 10/31/27) with the possibility of renewal at County discretion.
• Scope: 24 × 7 technical support, software updates, and maintenance for Veritas NetBackup (various tiers).
• Delivery: Perpetual‑license annual pricing; hardware tier specifications listed per line item.
• Quantity: Multiple line items ranging from 1 to 15 units per SKU.
• Submission: Online only via VSS portal; no paper bids.
• Required attachments: Full bid package, Appendix A forms, certifications, seller’s permit.
• Evaluation: Responsiveness, responsibility, small‑business preferences, California‑origin preference.
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