DH10-- Veteran Tele-Town Hall Meeting New due date 06/26

The Department of Veterans Affairs is seeking a contractor to provide services for a Veteran Tele-Town Hall Meeting. The contractor will be responsible for dialing a list of 15,000-20,000 phone numbers provided by the VA, and facilitating a virtual town hall meeting with Veterans. The meeting will be simulcast on Facebook Live, and the contractor will provide a dashboard for managing the call, as well as operator support and call screeners. The contractor will also be responsible for transcribing voicemails and sending them to the VA as text. The VA expects to schedule events quarterly, and the contractor should be able to accommodate this schedule. * The contractor will dial a list of 15,000-20,000 phone numbers provided by the VA. * The contractor will facilitate a virtual town hall meeting with Veterans. * The meeting will be simulcast on Facebook Live. * The contractor will provide a dashboard for managing the call, as well as operator support and call screeners. * The contractor will transcribe voicemails and send them to the VA as text. * The VA expects to schedule events quarterly.