Description
The Indian Health Service (IHS) is seeking a contractor to provide a full‑service maintenance and repair agreement for Optos Silverstone ophthalmic imaging devices located at the Lawton Indian Hospital and Anadarko Indian Clinic in Oklahoma. The contract will cover preventive maintenance, unscheduled repairs (including OEM parts, travel, and labor), a 24‑hour service hotline, hardware/software updates, and remote troubleshooting. The contractor must adhere to security and visitor‑pass requirements, submit service reports within five business days, and maintain a toll‑free support line during standard business hours. The period of performance is 12 months from award, with an annual renewal possibility.