Description
The US Geological Survey (USGS) is seeking a maintenance service agreement for two Energy Dispersive Spectrometer (EDS) detectors and associated software/computer systems at the Alaska Volcano Observatory. The service contract will cover routine maintenance, software upgrades, and provide access to field engineers/support in the event of unforeseen instrument malfunctions and replacement of equipment that cannot be repaired. The contract will be for a period of one year from the award date. Key requirements include:
• One annual preventative maintenance field service engineer visit covering parts, labor, and travel expenses.
• Priority response for technical support during standard business hours.
• Labor and travel expenses and highest priority response for any additional field visits needed.
• Repair of malfunctioning, damaged, or inoperable detectors, including due to accidental damage, and loaner detectors for periods while the detector is being repaired.
• Software updates for Aztec Live and other components.
Attached files
Contact
Anthony Berry
(000)000-0000, note that the phone number is not a valid US phone number and may be placeholder text.