Armed Security Services

The City of Pompano Beach is seeking a contractor to provide armed security services to protect City facilities, employees, visitors, equipment, and assets. The services will include 11-hour on-site security, four days per week, and hourly patrol service for the entire property and building. The contractor will be required to provide a flat hourly rate for armed security services, with no overtime or holiday rates considered. The initial term of the contract will be for one year, with four one-year renewal options. The City expects to utilize around 2300 hours of armed security services per year. • The contractor must have at least five years of experience interacting effectively with the public. • The contractor must hold all licenses required by the State of Florida to operate a security agency. • The contractor must maintain all applicable permits, registrations, and business licenses. • The contractor must maintain all required insurance coverage throughout the contract term. • The contractor must comply with all federal, state, county, and local laws, regulations, and ordinances. • The contractor must ensure all assigned personnel possess current Florida armed security licenses. • The contractor must be at least twenty-one years old. • The contractor must be legally authorized to work in the United States. • The contractor must possess a minimum of one year of security experience or qualifying military service. • The contractor must maintain current Florida armed security licensing. • The contractor must be trained in verbal de-escalation and crisis intervention techniques. • The contractor must maintain current CPR certification. • The contractor must demonstrate proficiency in written and spoken English. • The contractor must maintain a professional appearance and demeanor. • The contractor must possess no less than twelve months of prior security guard experience. • The contractor must demonstrate proficiency using computer systems, visitor access software, surveillance systems, cameras, and related technology. • The contractor must maintain a courteous and customer-service-oriented attitude. • The contractor must identify unauthorized personnel and unauthorized access attempts. • The contractor must recognize and report alarms, fire hazards, water intrusion, and property damage. • The contractor must immediately report safety hazards and security concerns. • The contractor must interact professionally with City employees, visitors, contractors, and emergency responders. • The contractor must remove unauthorized persons from the property when appropriate and contact law enforcement when necessary. • The contractor must submit weekly Security Incident Reports to the Facilities Director. • The contractor must respond to City inquiries regarding contract performance within ninety minutes. • The contractor must implement corrective actions promptly upon notification by the City.