Lead Service Line Replacement - Third Party Administrator

The City of Cincinnati is seeking a third-party administrator to facilitate one-off lead service line replacements throughout the Greater Cincinnati Water Works service area. The successful offeror will be responsible for developing and implementing a process for one-off replacements, including maintaining a list of certified subcontractors, soliciting quotes, managing replacements, and paying vendors. The contractor will also be responsible for providing administrative and support services, tracking work status, and resolving disputes between customers and contractors. The city aims to increase small, local, and minority-owned business usage and has set subcontracting goals of 6% for MBE and 5% for WBE. Key aspects of the job include: • Maintaining a list of qualified contractors capable of performing lead service line replacements • Establishing quote procedures to ensure competitive pricing • Providing administrative and support services to contractors • Tracking work status and resolving disputes • Meeting subcontracting goals for MBE and WBE participation • Complying with prevailing wage rates and inclusion goals The city is looking for a contractor that can provide high-quality project results at the best value, with a focus on cost containment and economic inclusion.