Description
The Alabama Bureau of Clinical Laboratories is seeking a qualified vendor to provide support and maintenance services for the Torch and Spotfire analytics platforms (Case 33513743‑TM15459). This Quick‑Quote solicitation calls for a vendor who can deliver software‑service expertise, troubleshoot issues, apply patches, and ensure optimal performance of the tools used for clinical laboratory data analysis. The contract will be awarded under the State of Alabama’s standard Quick‑Quote terms, with a maximum value of $25,000 and a potential duration of up to five years with annual renewals.
• Provide ongoing technical support, troubleshooting, and maintenance for Torch and Spotfire applications.
• Apply software updates, patches, and configuration changes as required by the Bureau of Clinical Laboratories.
• Offer training or knowledge transfer to laboratory staff to maximize platform utilization.
• Maintain compliance with Alabama state procurement policies, including E‑Verify and reporting requirements.
• Deliver services within the timeline set by the solicitation (bid deadline July 29 2026).