RFP SGAA No Call List Program Administration

The State of Colorado is seeking a vendor to administer the Colorado No-Call List Program. The program allows residential telephone subscribers and wireless telephone service subscribers to register their objections to receiving telephone solicitations. The vendor will be responsible for maintaining a database of registered subscribers, providing a website and toll-free telephone number for registration and complaint filing, and reporting violations to the Colorado Attorney General. The contract will be for a three-year period with two possible one-year extensions. • The vendor must have experience in providing similar services, including database management and customer service. • The vendor must be able to provide a website and toll-free telephone number for registration and complaint filing. • The vendor must be able to report violations to the Colorado Attorney General. • The vendor must be able to maintain a database of registered subscribers and provide updates to the database on a quarterly basis. • The vendor must be able to provide a mechanism for assisting residential subscribers in placing their telephone number and zip code on the Colorado No Call List.