Description
The District of Columbia Health Care Finance (DHCF) is seeking a vendor to operate the District Direct Contact Center, providing call‑center services and associated application software support for FY 27. This contract will cover inbound/outbound call handling, citizen assistance, and integration with existing DC health‑care systems.
• Required services include 9152000 Call Center Services and 9200700 Applications Software for Microcomputer Systems.
• Open bid period runs from 8 Dec 2026 (posting) to 30 Nov 2026, with submission deadline at 5 PM.
• No pre‑bid meeting, site visits, or question‑deadline information is provided.
• Primary point of contact is Contracting Officer Latora Davis (email provided).
Attached files
The solicitation documents live at the source — open the bid source above to download them.
Contact
Latora Davis(Contracting Officer)