Organizational & Operational Assessment/Audit

The City of Wentzville, Missouri is seeking proposals for an organizational and operational assessment/audit. The project aims to identify process inefficiencies and provide recommendations for improvement. The assessment will focus on internal service departments, including City Administration, Finance/Procurement, IT, and Human Resources, as well as Community Development and Engineering. The selected firm will be required to provide a hybrid organizational model recommendation and a replicable framework for implementation. The project budget is not to exceed $150,000, and the City prefers a lump-sum cost for the entire project. Key aspects of the project include: • Identifying process inefficiencies and providing recommendations for improvement • Developing a hybrid organizational model recommendation • Creating a replicable framework for implementation • Providing a skills gap assessment for all City staff • Delivering a highly prescriptive implementation roadmap • Ensuring alignment with the City's existing strategic framework