Service Contract for Seal Analytical AQ400

Escambia County is seeking a service contract for their Seal Analytical AQ400 nutrient analyzer. The contract will run from October 1, 2026, to September 30, 2027, and will cover an annual preventative maintenance visit, including changing consumable parts. The vendor must have access to OEM parts, technicians for routine maintenance and emergency repairs, dedicated technical support, and the ability to provide software updates and a loaner unit if needed. The vendor must also provide a discount on parts and consumables. • The contract requires a high level of technical experience to maintain, diagnose, and repair the instrument. • The vendor must have dedicated technical support online and over the phone. • The vendor must be able to provide updates for the proprietary software and access to the software. • The vendor must be able to provide a loaner unit in case the primary instrument is down for an extended period. • The vendor must provide a discount on parts and consumables.